Questions?
Scroll below to find the answers to your most-asked questions. If you don't see what you want, consult our comments forms at the bottom of this page. Thank you for your interest in Food Network!
RECIPES 1. How do I use the recipe search?
Choose the Recipes option on any search box, type a keyword into the empty field, and click Find It! You can find recipes by ingredient, chef, holiday, show titles, and show number.
* To narrow results, use and to find recipes containing ALL desired words. Example: beef and Vietnamese and Emeril
* To widen results, use or or a comma (,) to find recipes containing AT LEAST ONE of the desired words. Example: dessert, Easter, lemon; dessert or Easter or lemon
* Use proper names or words to find recipes by cuisine, chef, season, occasion, ingredient or preparation time. Examples: Italian, Sara Moulton, fall, New Year, chicken, easy
* Use quotes around words to search for that EXACT phrase only in a recipe. Examples: "fish and chips" "Sweet Dreams" "oyster stuffing" "pigs in a blanket"
* When in doubt, use capitals and lowercase letters as appropriate. Examples: SD1B56, Gale Gand, Basque Cake with Cherry Preserves
2. How else can I find a recipe that I saw on a show?
Go to our TV Show Recipes and Schedule section. Click on the show where you saw the recipe, and you will find a list recipes that have recently aired. Recipes from special feature programs on Food Network can be found within the Food Network Specials section of the TV Show Recipes and Schedule. Don't forget to scroll down the page!
Information for shows that air on Food Network Canada can be found at www.foodtv.ca.
3. Why do some recipes expire?
A "limited time" recipe is, for legal reasons, only available shortly before and for two weeks following the airing of an episode in which the recipe appeared. Many recipes in the database--from shows and other sources--are available on the site at all times. They will be there when you return the following week or month. But if a recipe you like is marked "limited time," please print out the recipe for future use, since it may not be available the next time you return.
4. Why can't I get nutritional information for the recipes?
As an entertainment network, Food Network only provides the nutritional value of recipes derived from specific health-related programs.
TICKETS, CHEFS, PROGRAMS, AND MORE 1. How do I get tickets to Emeril Live and where is it taped?
Important note: Only tickets obtained officially from Food Network in the manner described below will be honored.
Food Network conducts an Emeril Live ticket lottery at least once a year as seats become available. Because of the high volume of requests, we cannot provide tickets to all who wish to see the show. We will notify fans of entry dates through the Food Network newsletter and on www.foodnetwork.com before the next lottery entry period begins.
Sign up here to receive e-mail from FoodNetwork.com, including lottery announcements, information about online contests, special television programming announcements and more.
Emeril Live is recorded at the Food Network studios, 604 W. 52nd Street in New York City, New York.
2. I have an idea for a new Food Network show. Where should I send it? We accept show ideas only from production companies, and those pitches must be completed, signed and mailed to us using the form found here.
3. How do I use the search for non-recipe information on this site?
Be sure to select the Other radio button found at the bottom of every search box! Note: If looking for recipes, you must select the Recipes radio button.
* To narrow results, use and to find FoodTV.com articles, tools and other content which contain ALL desired words. Example: contests and Food Network; wine and France; butter and substitution.
* To expand results, use a comma (,) to find FoodTV.com articles, tools and other content which contain AT LEAST ONE of the desired words. Example: turkey, video; Emeril, tickets, sweepstakes; Unwrapped, trivia.
* When in doubt, use all lowercase letters. Be sure to check your spelling.
4. How can I contact a particular Food Network chef?
Unfortunately, due to their very hectic schedules outside of the Food Network programming, our celebrity chefs are not available to respond to your specific questions except during hosted live chat sessions. May we suggest that you visit the message boards to pose your question to other Food Network fans.
5. I have a question about a program I recently watched. Who can I contact?
The best way is to send an e-mail to the Viewer Services Department. For show e-mail addresses, click here.
6. How do I get my cable company to carry the Food Network?
If you do not receive Food Network, call your local cable operator or satellite dealer for details.
VIDEOS AND OTHER MERCHANDISE 1. Where can I buy stuff from Emeril Live and the other chef shows?
Our Store sells some items related to Food Network shows and chefs. Otherwise, to find which products the chefs use, read the credits at the end of the show for brand names. Then check your local stores or online retailers to purchase the product.
2. What is Emeril's essence, and where can I find it?
Also known as Bayou Blast, "Essence" is a mixture of spices. This creole seasoning contains paprika, salt, garlic powder, black pepper, onion powder, cayenne pepper, oregano and thyme. Emeril's Essence also comes in different spice blends. You can find the recipe on our website.
3. Where can I get Alton Brown's salt cellar?
Alton's salt container is really a grated cheese holder made of stainless steel and glass. It is no longer available on FoodNetwork.com.
4. Can I buy videos of Food Network shows?
You can purchase 30 Minute Meals videos; Good Eats videos and DVDs; Molto Mario videos; Unwrapped videos; Jamie Oliver's Happy Days Tour Live DVD; and Two Fat Ladies videos in our Store. At this time, we do not sell tapes of any other Food Network shows.
In addition, you can find links to login and/or register on the boards homepage.
2. How do I post a new question on the message boards?
Click the New tab, then click Topic. You'll see an expansion list that contains the names of all forums available. Click on the forum in which you wish your post to appear. Use the resulting popup window to enter a topic title and message. When you are finished, click "Post Now" to complete the process.
3. How do I post a reply on the message boards?
From within the message you wish to reply to, look for the Reply button (on the menu bar). Click on it, and use the resulting screen to enter your reply. When you are finished, click "Post Now" to complete the process.
4. What is My Space?
My Space contains your personal profile, preferences, contacts, and content. Use it to see what's new, manage notifications, view private topics, manage your contact list, change preferences (time zone, for example), or make changes to your profile information. At any point, you can click on the My Space tab to reach the "Profile" link, to change the information you provided at registration. This is useful if your e-mail address has changed, or you wish to change your login password, for example. Most of the profile information is visible to all members of the community to which you are registered, so don't enter any information you're uncomfortable with sharing.
5. I posted a comment in the message boards, and it disappeared. Why?
Posts that violate our User Agreement will be automatically deleted. Please read the User Agreement now.
6. How can I find additional information about the message boards?
Please refer to our User Guide.
OTHER 1. How do I report a problem or send a comment?
To send a comment, compliment or bug report about this website, please click here.
Please go to the TV Shows section to send comments about television programs and their recipes.
For comments about our message boards, click here.
To let us know what you think of our HTML-enhanced e-mail newsletter, click here.
2. Who owns this website?
FOODNETWORK.COM is the companion website to cable's premiere destination for food and lifestyle programming. FOOD NETWORK is the nation's only 24-hour cable television network dedicated to good food and good times. With headquarters in New York City and offices in Atlanta, Los Angeles, Chicago, Detroit and Knoxville, FOOD NETWORK is distributed to more than 66 million U.S. households. Internationally, FOOD NETWORK programming is seen in Canada, Australia, France, Republic of Korea and the Philippines. The E.W. Scripps Company (NYSE:SSP), which also owns and operates Home & Garden Television Network (HGTV), Do It Yourself (DIY), and Fine Living, is the managing general partner.
